From Lee

Hey everyone. I’d like to thank y’all for being patient with us as we learn in the process of doing our own store. I hate that I’ve turned our fans into guinea pigs so it’s killing me that we’ve definitely run into a few problems early on. It’s come to my attention that all order confirmations are sent from store@dandywarhols.com. Much to my dismay our mac mail was not linked to that account and we’ve only been responding to inquiries emailed to travis@dandywarhols.com as directed in our FAQ. I’ve fixed the mac mail to receive store@dandywarhols.com email so if you’ve written there concerned about an order you’ve placed and paid for but haven’t received yet, you will get a response from us shortly. This is a MASSIVE BLUNDER that should have been figured out much sooner. If you have written to store@dandywarhols.com and don’t receive a response from us in the next 48 hrs please contact me directly at lee@dandywarhols.com. For those of you who want to instant message the store, our store screen name at AIM is DANDY MERCH. That IM should be up from 10 am to 6 pm Mon – Fri. Feel free to give us a shout there and we can expedite any answers to questions or concerns you might have. You can also try telephoning us at (503) 241-2396.

Please please please do accept my apologies. Your response has been tremendous and slightly overwhelming. As you can see from the above I’m making the effort to ensure you guys are taken care of. Hopefully we can get the few trouble bits ironed out so I can get on to adding new product to the store and putting stuff on SALE!

Thank you again for your patience and understanding

Lee A. Cohen
Manager
The Dandy Warhols